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Lessons learned from a park run on a VERY RAINY 🌧 morning
The 'Tennis Mindset' - how Hoteliers can learn and benefit from it
Would you ask your Uber driver to decide what car to buy?
The Social Hotelier
"But the 'Problem' is..."
Win-Win : THE ONLY Sustainable way forward
2/3rd of a Cookie....
How To Improve Personal Productivity - A NECESSITY Post Covid
Afternoon Tea in London ☕️🧁
"The guest was very upset and we needed to retain her business somehow! So we waived her entire stay
But...Why & Not? - words that break more than make
How employee ‘mindset’ can leak hotel’s revenue