Lessons learned from a park run on a VERY RAINY 🌧 morning

The 'Tennis Mindset'​ - how Hoteliers can learn and benefit from it

Would you ask your Uber driver to decide what car to buy?

The Social Hotelier

"But the 'Problem'​ is..."​

Win-Win : THE ONLY Sustainable way forward

2/3rd of a Cookie....

How To Improve Personal Productivity - A NECESSITY Post Covid

Afternoon Tea in London ☕️🧁

"The guest was very upset and we needed to retain her business somehow! So we waived her entire stay

But...Why & Not? - ​words that break more than make

How employee ‘mindset’ can leak hotel’s revenue