Hotels are a multicultural melting pot

SERVICES

3A Training

3A stands for

  • AWARENESS

  • ATTITUDE

  • APPROACH

Training involves working with deeper mindset and beliefs that hold back excellence.​

Team Coaching

The dynamics in a Hotel environment cause mindsets to become 'problem focussed' rather than 'solution focussed'

Our signature coaching programme bings permanent shifts to being Solution Focussed.

Leadership Development

Leadership is a quality that is acquired by way of experience and mindset.

Hoteliers need not wait to be promoted to positions of leadership to acquire leadership qualities.

Developing them at the start makes more possibility for excellence.

 

ABOUT

Hotelier Excellence™ is a new, refreshingly different and intensive Professional Development Programme delivered through Training Workshops and Personal Coaching by Aurora Hospitality.

The Programme has been designed specifically to provide a hotel’s team with a sustainable transformation in their 3As™.

Awareness – Attitude – Approach

The focus on ‘mindsight’ and leadership development - which when applied will directly impact revenue and enhance guest experience.

Hotelier Excellence™ was launched in 2017 and has already proved to provide excellent results for Hotel management and staff who have received this specialist training and coaching.

All courses are designed by Hotel Business and Communication experts

 

COURSES

 
 

HOTELS TRAINED

and many more....

 

WHAT THEY SAID

GM,  HOTEL OPERATIONS

“Very useful for day to day operations. 

Also very easy to implement.

There was a lot of participation invited from the team which I enjoyed”

F & B MANAGER

“Training was excellent. Completely a different experience. Certain points are really eye opening. Moreover the content was totally relevant to my area of work and the learnings can be very easily applied to day to day hotel operations.”

HOTEL MANAGER, CITY HOTEL

“The training gave me an insight of the guest’s thinking process and has made me patient to listen them out first before solving their problems.”

EXECUTIVE CHEF, RELAIS  CHATEAUX

“The training was at the right time as we require it! I have just joined the company and it is a great start with a very worthy training. The way of training was absolutely in an excellent way and presentations were quite understandable. Will definitely apply in my area of operation and pass down the line to the team.”

 

Hotelier Excellence™ is fully owned and under copyright by Aurora Hospitality Limited (U.K) ©️ 2020

Aurora Hospitality - 1 Doughty Street, London WC1N2PH, U.K.

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